Returns & Exchanges
At Bonkers, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns or exchanges on all unworn items. Whether the fit isn't right or you've changed your mind, we make the process as seamless as possible so you can get back to your game.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Drop Off Package
Take your package to any authorized carrier drop-off location; ensure the barcode is visible and the package is properly sealed.
Receive Refund or Exchange
After our team inspects the returned gear, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing